Human Factors for Modern Healthcare: Designing Work That Works - April 9-10, 2026

Thursday, April 9, 2026, 8:00 AM - Friday, April 10, 2026, 1:00 PM, 1133 21st St NW, Washington, DC

Human Factors is a multi-disciplinary science focused on understanding how people interact with the elements of a system within a given environment. As healthcare delivery becomes increasingly complex, human factors engineering has proven to be a powerful approach for proactively reducing harm.

This workshop is centered on understanding clinical workflows through the lens of human psychology and human limitations. You will walk out with concrete tools to evaluate your current and future workflows and identify opportunities for error. Particular emphasis will be placed on the application of human factors principles to emerging AI-enabled workflows through a series of individual and group activities. The workshop offers 11 CE credits as below.

1. Explain how human perceptual, cognitive, and memory limits affect interactions with systems and technology.
2. Evaluate clinical tasks to determine where system demands exceed human cognitive capacity.
3. Create task analyses that reveal the mental processes required for safe and efficient work.
4. Analyze how sensory modalities, attention limits, and resource demands shape clinicians’ ability to notice and act on critical information.
5. Describe how working memory, long-term memory, and mental calculations support or hinder clinical performance.
6. Evaluate clinical decision making by identifying how cognitive processes and biases influence judgment and error.
7. Apply cognitive modeling to identify how AI outputs interact with human perception, cognition, and decision making.
8. Contrast how individuals and teams build, maintain, and lose situation awareness.

Early Bird Registration (ends March 9, 2026): $1,195.00

General Registration (March 10 - April 8, 2026): $1,295.00

In support of improving patient care, MedStar Health is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation

This activity was planned by and for the healthcare team, and learners will receive 11.00 Interprofessional Continuing Education (IPCE) credits for learning and change.

Physicians: MedStar Health designates this live activity for a maximum of 11.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Nurses: This activity is approved for 11.00 ANCC contact hours. Nurses should claim only the credit commensurate with the extent of their participation in the activity.

Pharmacists: This activity is approved for 11.00 contact hours. This learning activity is knowledge-based. The Universal Activity Number for this program is JA4008151-0000-26-031-L05-P.

Physician Assistants:

MedStar Health has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 11.00 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

AMA PRA Category 1 Credits™ Physician (11.00 hours), IPCE (11.00 hours), Non-Physician Member of the Healthcare Team (11.00 hours), Nurse - ANCC (11.00 hours), Pharmacist - ACPE (11.00 hours), Physician Assistant - AAPA (11.00 hours)

 MedStar Health: Medical Center at Lafayette Centre

1120 20th St. NW,

Bldg. 1 South, Ground floor conference room

Washington, D.C. 20036

 

 

Parking Information:
An underground parking garage is available at Building 1 for a rate of $20/day. Please use the parking garage entrance on 20th St. NW.

 

Hotel Information:
Discounted room rates are available at nearby hotels (AC Hotel Washington D.C. Downtown and Hilton Garden Inn Georgetown). Booking links are provided in the registration confirmation email. Please reach out to Jacqueline Stark, [email protected], with questions.

Mitigation of Relevant Financial Relationships

MedStar Health adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education.

Individuals in a position to control the content of this CE activity, including faculty, planners, reviewers, or others are required to disclose all financial relationships with ineligible companies. An ineligible company is any entity whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. All of the relevant financial relationships listed below have been mitigated prior to the commencement of the activity.

The following Planning Committee Members and Faculty have Non-Clinical Exceptions: Lucy Bocknek, MS | Christopher Bonk, MSN, RN, CNL | Terry Fairbanks, MD, MS | Carole Hemmelgarn, MS, MS | Lubna Kousa, PharmD, MA, EM-CQSL | Zoe Pruitt, MA, CPPS | Raj Ratwani, PhD, MPH | Laura Schubel, MPH | Patricia Ann Spaar, MS, RN, CEN | Jacqueline Stark, MSM-PM, PMP | Megan Walling, MSPAS, PA-C